Privacy Policy

Brothers Billiards respects your privacy. This Privacy Policy explains how the Brothers Billiards mobile app collects, uses, stores, and protects information when you use our membership, event registration, shop, and live table stream features.

Information We Collect

Depending on how you use the app, we may collect the following information:

• Phone number, used for verification code login and account access.

• Name, membership ID, membership level, membership status, join date, and expiry date, used to manage your Brothers Billiards membership.

• Event registration information, such as the events you register for and registration status.

• Basic app usage information needed to operate app functionality, maintain security, and troubleshoot service issues.

How We Use Information

We use collected information to:

• Verify your identity and let you sign in to your account.

• Display your membership information in the app.

• Process event registrations and show your registration history.

• Provide live table stream access when available.

• Maintain app reliability, prevent misuse, and support customer service requests.

Payments

The app does not process payments and does not sell digital goods or services. Memberships, events, and other venue services are managed by Brothers Billiards outside the app.

Tracking and Advertising

We do not use the app to track users across third-party apps or websites for advertising purposes. We do not sell personal information.

Third-Party Services

The app may use third-party service providers to support app functionality, including phone verification, cloud hosting, and live video streaming. These providers process information only as needed to provide their services to Brothers Billiards.

Data Retention

We keep personal information only for as long as reasonably necessary to provide membership services, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.

Account Deletion

You can request account deletion from within the app settings. When an account deletion request is processed, we delete or deactivate the account information associated with your app account, except where we are required or permitted to keep certain records for legal, security, fraud prevention, or legitimate business reasons.

Data Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information. However, no method of electronic transmission or storage is completely secure.

Children's Privacy

The app is not intended for children under 13. We do not knowingly collect personal information from children under 13.

Your Choices

You may update your profile information in the app where supported. You may also contact Brothers Billiards to request help with account access, correction, or deletion.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date above and make the revised policy available.

Contact Us

If you have questions about this Privacy Policy or your personal information, please contact Brothers Billiards through our website: https://www.brothersbilliards.ca

Brothers Billiards mobile app privacy policy.